COVID-19 Update

IMPORTANT message on COVID-19 from Forbes Insurance

  • Auto Insurance

March 17, 2020

 

Response Regarding Novel Coronavirus (COVID-19)


We want advise both our clients and colleagues that after careful thought and consideration we will be restricting access to our office. This difficult decision has been made in order to protect both our employees and our clients. We respect and adhere to the Government of Canada's request for social distancing and so we feel this is necessary. We are taking careful steps to be proactive and to prevent the spread of this virus. Our office will continue to be open from 9am to 5pm Monday-Friday through email and by telephone.

We want to assure you that personal service to our clients remains our top priority as it always has, it is the foundation of our business. We are here to help you but in a modified manner for the time being. We are continuing to monitor this evolving situation.

Please note that payments can be made over the phone by credit card, by e-transfer or by dropping exact cash or cheques off in our mail slot. If you choose exact cash please be sure to note your name and contact information with it. Please do not email credit card information to protect your security. After hours claim service information is available on our web site.

Please call us or email us if you have any questions, we remain committed to being here when you need us. Together we will get through this by working together toward our common good in this extraordinary time.

Thank you,

Kathryn Forbes RIB (Ont.) C.A.I.B.