We Are Hiring

Customer Service Representative

Send your resume for this position to: kathryn@forbesinsurance.ca

Do you have a passion for working with people? Are you an exceptional communicator?

We are a second generation small family insurance brokerage. The foundation our business is providing great service to our clients. An exceptional customer experience is at the heart of everything we do.

We are looking for an experienced personal lines insurance CSR to join our team.


  • Build and maintain strong relationships with co-workers, clients and underwriters.
  • Sell, service, advise and educate new and existing clients as to coverage and options.
  • Review coverage, policies/renewals providing recommendations and options with thorough and accurate detail.
  • Organize and manage documentation keeping detailed and accurate records.
  • Maintain and continue educational self-development to remain current on industry changes and insurance products through continuing education.

  • Qualifications

  • RIBO licensed
  • A minimum of 3 years personal lines insurance experience required.
  • Experience in a broker management system and insurance company portals an asset.

  • COVID-19 considerations

    Due to COVID-19 we are not permitting clients into our office at this time, we are working by email and telephone.

    Send your resume for this position to: kathryn@forbesinsurance.ca