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...and more from the fans of Forbes Insurance
Peter Graham, Graham Mathew Professional Corporation, Chartered Professional Accountants, Cambridge Ontario
Both our firm and my family have been clients of Forbes Insurance for over 30 years now and I cannot imagine dealing with anyone else for our commercial, home and vehicle insurance needs.
Kathryn and her staff are not only very professional and knowledgeable but, perhaps more importantly, are always courteous and caring and conscientious in their response to any inquiries that I have had over this 30 year period……in a word they bring a 'personal' touch to our continuing insurance needs.
I have recommended, and continue to recommend Forbes Insurance to my many friends and business associates with the sure knowledge that they will have the same high quality professional, personal service that we have experienced….service that will come with a smile, with promptness and, by the way, at a very competitive price point (my accountant side kicking in!!).
On behalf of our firm and my family, we wish to thank Kathryn and her outstanding team for caring for our insurance needs and wish them continuing success in the future….a future that will be bright indeed!
Our sincere thanks and appreciation to Sandy Forbes Insurance, to Kathryn and her terrific Team for continuing to be our one-stop, no-worry insurance broker!
Lori Brown, Kitchener, Ontario
In this world of impersonal customer service and huge insurance conglomerates, it has been reassuring for me to know that tucked away in Preston, Cambridge is a brokerage firm which knows and more importantly, values me as a person while expertly serving my insurance needs.
I have known the comfort and satisfaction of having both my home and car insurance superbly managed by Forbes Insurance for more than sixteen years. Never once have I regretted it, but more than once I have had the occasion to be extremely grateful for their services. Kathryn and her team exemplify all the hallmarks of strong, loyal and dedicated customer service. I could not be more pleased with my decision to entrust them to oversee my policies.
Maria Siemiaszko, Warkworth, Ontario
Forbes Insurance was highly recommended by a neighbour when I moved to Cambridge close to 30 years ago. Three subsequent moves have each taken me farther out of the area, but I still deal with them for my insurance needs. I always feel that Kathryn and Elza take great pains to explain all aspects of coverage to me, truly look out for my needs, and in addition are just nice, caring, and personable people.
Iain Reid, Cambridge, Ontario
I have been a client of Forbes Insurance for the past 50 years, so they must be doing something right!
I have no hesitation in recommending the Brokerage. The casual, but professional atmosphere established by Sandy Forbes many years ago has been continued under the management of his daughter, Kathryn.
I appreciate the “family environment” of the office. I'm always made welcome by either Kathryn or her staff. Any questions I have are handled promptly and efficiently. On the few occasions when a claim was necessary, the same procedure ensured, with a timely resolution. Needless to say I can thoroughly recommend this unique little company...give them a call!
Ann and Mark Clare, Cambridge, Ontario
We were clients of a local insurance brokerage for over thirty years. As that company grew larger, our importance seemed to become smaller. We found that our changing needs were no longer a priority. When we contacted the office, no one knew who we were. We thought an insurance broker was supposed to be our advocate when dealing with insurance providers. Instead, we felt our broker acted like an agent for the companies - less interested in our needs than in selling us additional coverage. A call from our broker always meant higher premiums.
On the recommendation of trusted friends, we approached A. F. “Sandy” Forbes Insurance Broker. We were welcomed in a friendly and business-like manner. Kathryn Forbes, the owner, personally offered to review our insurance file. In short order, Forbes contacted us. She had found significant oversights in our coverage and, at the same time, had found savings for us. We asked that our insurance file be transferred to Forbes Insurance Broker. We immediately experienced enhanced coverage and lower premiums.
Since then, as our family needs have changed, Kathryn Forbes has anticipated changes in our coverage and called with advice. A call from Forbes is not a sales pitch, it is information for our consideration. Forbes is a small brokerage that cares about its client's needs. The staff are smart, professional, friendly and they know us.
Denis Groulx, Kitchener, Ontario
Forbes has served our family for over 30 years. Every interaction with them has been a pleasure. Even when it came down to the unpleasant task of settling claims, they handled things with my best interests in mind.
They add a personal touch to an impersonal industry. I highly recommend them at every opportunity.
Caring, conscientious individuals. Forbes is #1 for customer service.
Adam Somer, Toronto District School Board, Vice Principal, Elementary Dallington Public School, North York Ontario
I am pleased to say that I have been with Forbes insurance for almost 5 years. I would never think of going anywhere else. Kathy and her team deliver stellar customer service, going above and beyond the call of duty. After a car accident, there can be a feeling of being overwhelmed. Having a broker like Forbes, makes it all much easier, and gives you the peace of mind knowing that there is someone there to support you every step of the way. At Forbes, the personal relationships that the staff have with clients is second to none.
Scott & Kelly Thorman, Kitchener, Ontario
Working with Kathryn and the team at Forbes Insurance has been a wonderful experience. Their service is beyond compare. We have always felt like our family's insurance needs are their top priority.
From friendly greetings to prompt, competitive quotes and always making sure we have the right coverage for what we need I feel confident knowing we can always trust Forbes Insurance to look out for us.
John Clare, Owner, Hanning House Retirement Home
I have been fortunate to have been a client of Forbes Insurance for over thirty years.
I find it hard to believe that any person would choose to purchase Insurance by telephone or online when for the same cost they can enjoy the benefits of friendly and intelligent service from a staff who actually knows who I am.
I have insurance on a home, cottage, automobile, business, and on rental properties. I have had a few claims through the years and each has been handled immediately and Forbes Insurance has always acted as a good broker should, explaining the process and acting in my best interest with the Insurer.
Recently, I suffered a major house fire and Kathryn called me even before I notified her. She has been constantly available with good advice and council, and perhaps just as important, to listen. The entire office staff are excellent communicators and patient when I am not always quick to respond.
Three generations of my family have done business with two generations of Forbes. Long may it continue!
Quincy, Future Forbes Client
My first words were "I Love Forbes!"